Real businesses. Real websites.

From an inbox full of emails to ordering over WhatsApp.

The business:

KP Trading supplies food manufacturing consumables to businesses, with stock held at a third-party warehouse. When I started, everything ran on email: orders, stock requests, tracking questions — each one opened, retyped, chased and replied to by hand.

What we built — the client portal:

• Enterprise clients raise purchase orders directly in the portal. Each PO is emailed automatically to the person who raised it and to the KP team — no retyping, no chasing
• Delivery tracking and proof of delivery available on demand
• Clients call off their own stock from the third-party warehouse themselves, instead of sending an email and waiting

What we built — the WhatsApp AI tool (in partnership with a specialist):

• Clients order products through WhatsApp, in plain conversation
• They can upload a photo of a product and the tool finds the best match
• It checks prices against the key competitors, so buyers know they're getting the best price — without checking three websites first
• It learns each client's purchasing habits and recommends when to order, based on their own order patterns

The result:

Orders and enquiries handled in minutes instead of email chains, and around an hour of admin saved every day.

Enquiries answered in minutes, with the right brochure attached.

The business:

Avantay is a Leicestershire venue for weddings, celebrations and corporate events. Event enquiries arrived by email and waited for someone to reply with the right information, then arrange a viewing.

What we built:

• Email enquiries are answered automatically, in minutes — with the brochure that matches the type of event the client is having: wedding, celebration or corporate
• Viewing tours are booked online, and each request goes straight to the sales team with everything they need to confirm

The result:

Enquiries get a proper answer in minutes, any time of day, and around an hour of admin saved every day.

And the others, in one line each.

• MnM Balloons — Enquiry emails answered automatically in minutes: standard prices given straight away, and the right questions asked for bespoke jobs. Around an hour a day saved.
• Mackrory Cleaning Co. — A postcode checker on the website confirms the areas covered before an enquiry is ever sent — so every enquiry that lands is one worth answering. Launching soon.