Who is responsible?
Ajay Pattni
100 Empingham Drive, Syston, Leicester, LE7 2DL
info@ajaypattni.com
07801 42 55 33
Ajay Pattni is the controller for the personal information described in this notice. It covers ajaypattni.com and previews of this website. Contact Ajay using the details above about this notice or your information rights.
What is collected, and why?
| Information | Purpose and lawful basis |
|---|---|
| Your name, email address, optional business name and phone number, enquiry topic and message. | To answer your enquiry and discuss services. Where you ask about entering a contract, the basis is taking steps at your request before a contract. For other enquiries, the basis is legitimate interests in answering correspondence and running the business. |
| Submission time, the website page used, an enquiry reference, acknowledgement of the privacy notice and delivery status. | To manage enquiries, prevent duplicate submissions, limit spam and keep a record of the notice supplied. The basis is legitimate interests in providing a reliable, secure service. |
| Page views, successful form submissions, WhatsApp/call/email link clicks and approved campaign tags, when you accept optional measurement. | To understand which website pages and campaigns are useful. The basis is consent. Refusing or withdrawing it does not prevent you from using the website or contacting Ajay. |
| Your cookie choice, policy version and expiry, held in your browser. | To remember and respect your preferences. This is necessary preference storage; the personal-data basis, where applicable, is legitimate interests in honouring your choices. |
| Technical request information such as IP address, browser details, requested address and timestamps handled by hosting and security providers. | To deliver the website, investigate errors and protect it against misuse. The basis is legitimate interests in operating and securing the service. |
Information comes from you and your interactions with the website. Please do not include sensitive personal information or confidential client or employer documents in an initial enquiry. Do not put names, email addresses or other personal details in campaign tags.
What must you provide?
The form requires your name, email address, enquiry topic, message and acknowledgement that you have read this notice. Business name and phone number are optional. Without the required details, the form cannot send your enquiry; you can instead use email, phone or WhatsApp. Acknowledging this notice is not consent to marketing or optional measurement.
Who receives information?
Ajay can access enquiries through the protected owner editor. Netlify provides website hosting and Netlify Database (PostgreSQL) for enquiries and optional measurement. Hosting, database and security providers process information needed to operate these services.
Automated enquiry notifications and acknowledgement emails are currently disabled on this website. Enquiries sent through the form are stored for Ajay to review in the protected editor.
If you send an email directly, it is handled by the business email provider. Clicking a WhatsApp, telephone or email link opens the relevant service, which handles that interaction under its own privacy information. WhatsApp conversations are not automatically imported into this website. External portfolio websites have their own privacy notices; they are contacted when you follow their links.
Information may also be shared with professional advisers or public authorities where necessary to obtain advice, meet a legal obligation or establish, exercise or defend legal claims. It is not sold, and submitting an enquiry does not add you to a marketing list.
International processing
Netlify uses international infrastructure and subprocessors, so information may be processed outside the UK, including in the United States. Its published Data Processing Agreement describes transfer arrangements, including the UK Extension to the EU–US Data Privacy Framework and contractual safeguards where applicable. Its subprocessor list gives further provider and location information.
No UK-only storage promise is made. The applicable protection depends on the provider, service and transfer. Contact Ajay for information about the safeguards applying to your information and how to obtain a copy. Direct email and messaging services may also involve international processing under their providers’ arrangements.
How long is information kept?
- Unconverted website enquiries: up to 24 months after the last recorded contact. A scheduled daily process removes eligible records; Ajay can also run that maintenance from the editor.
- Client enquiries: excluded from that automated deletion once recorded as a client. Relevant correspondence is retained for the engagement and as needed for contractual, accounting and legal obligations; service-specific retention is explained separately.
- Optional website measurement: 90 days, followed by scheduled deletion.
- Cookie preferences: 180 days in your browser, unless you remove or replace them sooner.
- Hosting/security logs and provider backups: subject to the provider’s configured retention and recovery cycles, for service operation, security and recovery. They are not erased by the website’s enquiry deletion task.
Separate copies in email or other business systems are reviewed separately and kept only while needed to answer the enquiry, manage the relationship, meet legal obligations or resolve a dispute. Ask Ajay about deletion or the retention criteria for a particular record.
Your rights and choices
Depending on the circumstances, you can request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. These rights have conditions and exceptions. You can withdraw optional measurement consent at any time through Cookie settings in the footer; this does not affect processing that was lawful before withdrawal.
Email info@ajaypattni.com to make a request. Ajay may need to confirm your identity. Requests are normally answered within one month and without a fee; an extension or exception may apply. You can complain to the Information Commissioner’s Office at any time. Contacting Ajay first may help resolve your concern.
Automated decisions and security
This website does not use your information for automated decisions with legal or similarly significant effects, or for individual advertising profiles. Basic form validation and submission limits help reduce spam. Access to enquiries is restricted to the owner, but no website can guarantee complete security.
Cookies and updates
The Cookie Policy explains preference storage and optional measurement. This notice is reviewed when the website’s use of information or providers changes. The date above identifies this version.